Build and automate customer experiences with AI
LENA Branded Experiences, Service Experiences and Software Experiences
03 Data visualisation
Bringing numbers to life
The visualization of user data was an important tool in the software. Because thanks to visualised data service managers were quickly enabled to grasp the needs and problems of customers and to build new chatbot conversations and training sessions intuitively and fast.
05 Collective cybernetic support
AI and human interactions hand in hand
Direct, fast customer services help to solve customer problems. Therefore, a conversation in LENA can be supported not only by artificial intelligence, but also by human power using live chat tools.
One tool, different looks
And LENA is very adaptive and offers many ways to implement custom branded chat experiences.